Who to contact

Non-urgent advice: Call the maternity triage team immediately If you think you are in labour or your baby’s movements have slowed down or stopped

01872 258000

Do not put off calling until the next day to see what happens

There will be someone to take your call 24 hours a day, 7 days a week.

For concerns or complications

Please also call our maternity triage team if you experience any of the following:

  • any vaginal bleeding after 12 weeks
  • severe / moderate abdominal pain
  • your waters break (ruptured membranes)
  • visual disturbances like blurring, flashing or floaters
  • severe pelvic pain
  • regular contractions at any point
  • feeling unwell with a high temperature
  • sudden onset of swelling in hands, feet or face
  • headache not relieved by paracetamol

If you think your baby’s movements have slowed down or stopped

Most women usually begin to feel their baby move between 16 and 24 weeks of pregnancy. A baby’s movements can be described as anything from a kick, flutter, swish or roll. The type of movement may change as your pregnancy progresses.

You can find more information about your baby’s movements on the Kicks Count website

Community midwives

Please contact your community midwives by email from 9am to 5pm, Monday to Friday for any questions about your care, pregnancy or baby that aren’t an emergency, including:

  • skin rash or itchy skin
  • show / mucous plug
  • pelvic discomfort
  • Carpal Tunnel Syndrome
  • travel information
  • concerns around emotional wellbeing
  • wound infection or a problem with stitches
  • feeding problems or questions
  • jaundiced baby (If you can’t get hold of your midwife, call the triage number above instead)

Community midwives location and contact information


Chi (Bude, Launceston)

Flora (Helston, Falmouth)

Mazey (Penzance, St Ives, Hayle)

Penrice (St Austell, The Clays, Fowey, Par, Roseland)

Lowen (Camborne, Redruth)

Treth An Mor (Newquay)


Isles of Scilly

When to call your GP or 111

Call your GP in surgery hours, or call NHS 111 if your GP is closed, if you experience:

  • bleeding before your dating scan
  • cold and flu symptoms
  • diarrhoea and vomiting
  • shortness of breath or chest pain
  • vaginal discharge or itch
  • urinary problems or infection
  • vomiting
  • childhood disease advice
  • cysts and/or lumps
  • varicose veins or leg pain
  • prescription or repeat drugs
  • constipation or piles
  • nose bleeds
  • mastitis (you can also get feeding help from your midwife)

Patient experience and feedback

If you have concerns about the midwifery care you or your baby have received, you can ask to speak to the Director of Midwifery, Deputy Director of Midwifery or the matrons if you are concerned about any aspect of your care.

Please contact your Community Midwife or the Maternity Triage line 01872 258000.

We are passionate about our patient’s experiences and value feedback. Please see below the ways to reach the team to let them know about the care and treatment received by our local Maternity Services.

In writing:

Director of Midwifery, Maternity Services, Princess Alexandra Wing, Royal Cornwall Hospitals Trust, Truro TR1 3LJ

Tel: 01872 250000

Page last reviewed: 28 May 2024

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