Wheal Fortune Ward

About us

Wheal Fortune Ward is a transitional care ward for women who need to stay in hospital for monitoring or treatment after giving birth.

Ward contact details

Telephone

01872 252159

Ward Manager

  • Tamara Thirlby
  • Kathleen Bell (Deputy)

Directions to the Wheal Fortune Ward

Wheal Fortune Ward is at the Royal Cornwall Hospital at Treliske in Truro, on the ground floor of the Princess Alexandra Wing (PAW). When you come in to Princess Alexandra Wing building, turn left and continue to the end of the corridor (roughly 100 m), then turn right and follow the signs to Wheal Fortune.

Please see the hospital pages on the main hospital website for directions, facilities, maps, and accessibility information for each of our three hospital sites:

Visiting Wheal Fortune Ward

One adult visitor can visit from the hours of 10:00am – 10:00pm

Two additional visitors and siblings of the new baby can visit between the hours of 2:00pm – 8:00pm. If there are more than two visitors at a time, we ask that you make use whenever possible of the communal areas such as the day room and garden. This is to ensure a calm environment for the other families.

Some women may have a personalised plan for one person to stay with them overnight in a side room due to vulnerabilities or their length of stay. Unfortunately, we are not permitted to allow partners to stay in a 4 bedded bay due to restrictions on mixed sex accommodation.

We appreciate that we may not be able to accommodate everyone’s needs regarding visiting, however we ask that everyone respects our staff when staying or visiting the ward.

Please do not visit if you are feeling unwell.

Please try to avoid bringing children with you wherever possible due to the clinical nature of some offers of care and also the potential for prolonged waits.

You must not visit if you have any of these symptoms

  • New continuous cough
  • High temperature
  • Changes to your sense of taste or smell
  • If you have any of these symptoms you must say at home and go online or call NHS 119 to arrange a COVID-19 test.

COVID-19 testing for maternity visiting and appointments

From the beginning of pregnancy, all partners or support person must commence twice weekly COVID-19 testing to enable approved visiting and attendance at appointments

Pregnant women and people can have one support partner with them at:

  • early pregnancy unit appointments
  • all maternity scan appointments including growth scans
  • all antenatal clinic appointments (Community and hospital)
  • all Community Postnatal appointments
  • day assessment visits
  • throughout labour in Delivery suite and birth centres
  • Wheal Fortune (Transitional Care), subject to individual approval, between 2-5pm every day
  • Wheal Rose, your midwife will discuss with you further on the day or please phone the night before if you have a planned admission booked.

There may be limitations in visiting which differ from day to day and to protect everyone a daily risk assessment will take place on Wheal Rose each day.

To ensure everyone can stay safe;

  • all partners are asked to wear a mask at appointments and while moving around the building (unless exempt)
  • we ask that partners have a COVID-19 lateral flow test prior to visiting on the wards. You can go to a local test site, collect tests from a pharmacy or test site, or order them online. You can find your nearest site on the NHS England website or by calling 119. Visitors must report their result here before coming to the hospital.
  • we will open windows to allow for extra ventilation during visiting times, please ask a staff member for extra blankets for yourself or your baby if required.
  • partners may be asked to wait outside especially in settings with limited waiting room.
  • please follow the guidance given by staff on the day of your appointment. The guidance will differ slightly depending on where you are having your appointment.

Paediatrics

One parent at any time and both parents to be present in the event of a critically ill child.

Top tips when visiting

  • visitors need to introduce themselves and advise who they are visiting.
  • they will also be required to wash their hands and may need to wear appropriate PPE during the visit.
  • feel free to help out at mealtimes
  • do not disturb clinical staff during medicine rounds
  • when asked to leave a bay or room, please respect our request
  • when you leave the ward following your visit, you will need to remove any PPE, dispose of it properly, and wash your hands

Please see the Visiting and appointments page for further general information.

Related information

What patients can expect from us

Our pledge is to let our patients know what they are in hospital for, what is needed before we can send them home, a timeframe for their discharge and an opportunity for them to be involved in shared decision-making about their treatment and care.

Contacting the ward for updates on your loved one

The ward is a busy place and our priority is patient care; the best time to call is after 11 am, once the doctors have completed their rounds. Upon admission to our ward we will establish if our patients are able to make contact with loved ones.

We suggest that one person is nominated to call the ward for updates and to act as the patient’s single point of contact.  Our patients with capacity and the ability to contact loved ones themselves, are best placed to provide an update. Those who would prefer relatives to be updated by staff will have this documented and we will endeavour to contact daily to provide an update. 

Parking

Our patients may not always be able to be treated within the maternity unit. This means that they may be transferred to different wards during a single inpatient stay, and we will always endeavour to update the patient’s nominated contact of this.

Entertainment

Most wards have access to Wi-Fi on NHSWi-Fi, however there are some connectivity issues on Wheal Fortune.

Laptops and mobiles are allowed (if users are respectful of other patients – it’s a good idea to bring headphones and label devices clearly).  We ask that you ensure any chargers that you may bring for devices are in a good working condition, so as not to cause a fire.

Patient Experience

We are passionate about patient experience and we want every one of our patients, and their relatives, to receive the best possible service when being treated at, or visiting, our hospitals. We take all feedback seriously and will take action where appropriate. Please see the Patient Experience section for further details.

Page last reviewed: 20 February 2024

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