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About us
Helston Birth Centre is a freestanding midwife led centre situated within the grounds of Helston Community Hospital.
Care is offered in a relaxed and calm home from home environment.
The centre had a full refurbishment in 2019, and has free parking on site.
Labour care at Helston is midwife led and travel time to RCH Treliske is approximately 45 minutes. People who use Helston BC will have had discussions with their midwife and been risk assessed as having a low risk pregnancy
The Flora Midwifery Team are based at the birth centre during the day and provide antenatal and some post natal care from here.
Helston Birth Centre contact details
Telephone
The centre is not open 24 hours a day but is available for planned births. When you are in labour please ensure you call the midwifery triage line on 01872 258000 prior to coming to birth centre to enable the on call midwives to meet you there
For all non-urgent enquiries please email the team on rcht.communitymidwiveshelstonfalmouth@nhs.net.
Manager
Sandra Hogan
Matron
Samantha Gale
Directions to the Helston Birth Centre
Navigate to Helston Community Hospital, and the birth centre can be accessed via the left-hand side car park.
Visiting the Helston Birth Centre
There is no routine visiting as staying in the birth centre usually lasts only a few hours and the new family transfer home around 1-2 hours after birth.
Related information
What patients can expect from us
Our pledge is to let our patients know what they are in hospital for, what is needed before we can send them home, a timeframe for their discharge and an opportunity for them to be involved in shared decision-making about their treatment and care.
Contacting the ward for updates on your loved one
The ward is a busy place and our priority is patient care; the best time to call is after 11 am, once the doctors have completed their rounds. Upon admission to our ward we will establish if our patients are able to make contact with loved ones.
We suggest that one person is nominated to call the ward for updates and to act as the patient’s single point of contact. Our patients with capacity and the ability to contact loved ones themselves, are best placed to provide an update. Those who would prefer relatives to be updated by staff will have this documented and we will endeavour to contact daily to provide an update.
Parking
Our patients may not always be able to be treated within the maternity unit. This means that they may be transferred to different wards during a single inpatient stay, and we will always endeavour to update the patient’s nominated contact of this.
Entertainment
Most wards have access to Wi-Fi on NHSWi-Fi, however there are some connectivity issues on Wheal Fortune.
Laptops and mobiles are allowed (if users are respectful of other patients – it’s a good idea to bring headphones and label devices clearly). We ask that you ensure any chargers that you may bring for devices are in a good working condition, so as not to cause a fire.
Patient Experience
We are passionate about patient experience and we want every one of our patients, and their relatives, to receive the best possible service when being treated at, or visiting, our hospitals. We take all feedback seriously and will take action where appropriate. Please see the Patient Experience section for further details.
Page last reviewed: 24 April 2023
